Insurance checklist if your home is hit by flooding
THIS CASE. HOWEVER, SEVERAL
PEOPLE HAVE BEEN DETAINED FOR
QUESTIONING.
>> IF YOU LOST YOUR HOME CAR
OR OTHER BELONGINGS IN THIS
WEEK'S FLOODING NAVIGATING THE
INSURANCE MAZE CAN BE YET
ANOTHER HURDLE TO DEAL WITH
MANY PEOPLE IN DURHAM, ORANGE
AND CHATHAM COUNTIES ARE FACING
SIGNIFICANT DAMAGE AND LOSS
WRAL'S MONICA CASEY SHOWS US
HOW YOU CAN MAKE SURE THAT
YOU'RE GETTING WHAT YOU'RE OWED
AND HOW TO PREPARE FOR THE NEXT
WEATHER EVENT.
>> FLOODED HOMES AND BUSINESSES
RUINED CARS. AND YOU COULD
HARDLY SEE THE DIFFERENCE
BETWEEN THE ITO RIVER AND THE
STREETS AROUND IT IN DURHAM
HAVE NEVER SEEN SO MANY PEOPLE
COME TOGETHER LIKE THIS CHAPEL
HILL RESIDENT JASMINE PARKER
AND HER SON RJ WERE FLOODED OUT
OF THEIR HOME EARLIER THIS
WEEK. BUT SHE'S KEEPING US
SUNSHINE ADDED TO SO MANY
PEOPLE HAVE BEEN HELPFUL.
SO I'M GRATEFUL FOR THIS IS A
VICTIM ASSISTANCE CENTER IN
CARRBORO WITH THE STATE
DEPARTMENT OF INSURANCE, ORANGE
COUNTY GOVERNMENT AGENCIES AND
NONPROFITS HERE TO HELP.
>> I TALK TO A GENTLEMAN
YESTERDAY HAD FLOOD INSURANCE
FOR 30 YEARS, PAY OFFICE HOME
AND FELT THEY DIDN'T NEED THE
FLOOD INSURANCE AND THE LONGER
AND CANCEL THIS FLOOD
INSURANCE.
>> IT BROKE. IT BROKE MY HEART
AFTER LIVING IN WESTERN NORTH
CAROLINA DURING HELENE. MIKE
LABROSSE IS NO STRANGER TO
DISASTERS LIKE SEAN TALL.
HE TRAVELED TO THE TRIANGLE
WITH THE STATE DEPARTMENT OF
INSURANCE TO HELP PEOPLE WITH
NEXT STEPS CONTACTING WITH
THEIR INSURANCE COMPANY.
SOME PEOPLE DON'T EVEN KNOW
THAT. WHO WHO THEIR INSURANCE
CARRIERS, WE CAN HELP THEM WITH
THAT GUY LIKE AND ALSO HELP.
IF YOU THINK YOUR INSURANCE IS
MOVING TOO SLOWLY OR NOT
RESPONDING TO YOU, WE HAVE A
COMPLAINT NUMBER THAT THEY CAN
CALL THE DEPARTMENT OF
INSURANCE AND SAY, HEY, MY
INSURANCE COMPANY DENIED ME.
I KNOW I HAVE FLOOD INSURANCE
SO WE CAN INVESTIGATE THAT
DEAL. I HAS A CHECKLIST FOR
WHAT TO DO RIGHT AFTER A STORM
INCLUDING CONTACTING YOUR
INSURANCE COMPANY.
>> MAKING A LIST OF ANY DAMAGES
STOPPING ANY FURTHER DAMAGE AND
MAKING ANY TEMPORARY REPAIRS.
AND THEN CHECKING TO SEE IF YOU
CAN STILL LIVE IN YOUR HOME.