Raleigh fire chief: Convention center fire could have been catastrophic, praises response

The Raleigh fire chief credited quick work by his team under challenging conditions with containing a fire that sparked on the roof of the Raleigh Convention Center Monday night.
Posted 12/2/2025, 5:58:56 PM Updated 12/2/2025, 7:00:10 PM

9:29 a.m. uh there were several calls until our 911

dispatch center uh notifying us that the convention center had

a fire on top of the roof

Uh units quickly arrived within 2 minutes

The first unit arrived on scene within 2 minutes

Second unit arrived 3 minutes

So that part uh that part of the incident quickly

got under way with a rooftop

Extinguishing operations

What goes into rooftop extinguisher operations

It's very it's challenging because units don't have fire

The water sources on the ground

So therefore they had to connect to the actual fire

department connection at the Raleigh Convention Center and take all

the holes and equipment upstairs to the rooftop connect to

the stairwell and go up to the top and fight

the fire from an operational standpoint from the top of

the roof

Also we had aerial trucks on each side of the

actual Raleigh convention center

With uh area operations going at the same time to

try to quickly contain the fire and extinguish the fire

the fire was on the platform mechanical uh HVAC system

They had a gas line feed to it

So therefore they had to contain the gas line to

get the gas cut off we had to contain the

flames so it wouldn't spread

You were talking about the difficulty of a rooftop and

also the size of the convention center

The challenges were they quickly got there to help mitigate

this fire but there are a lot of challenges

Number one the water the amount of personnel and the

amount of equipment

So we were looking at the first station closest to

the Raleigh Convention Center was in quarters and house so

that made a big difference of getting an adequate amount

of personnel and equipment to the location to quickly mitigate

That incident

How long did it take for the fire From the

time of dispatch you're looking at roughly 25 minutes the

fire was contained and extinguished

How many firefighters

Absolutely this fire went to a 3rd alarm

Um we had roughly 61 personnel on scene actually working

that particular fire

Uh I can't think the Raleigh Fire Department enough for

the work that they did uh being that's a city

asset was able to quickly contain that fire and extinguish

it

Also I have to say a special thank you to

the Raleigh Police Department Wake County EMS and the FBI

who responded to the incident as well

So the flames are very visible on the roof

How are you able to identify that it was just

up there as opposed to other parts of the building

With units that were upstairs doing rooftop operations we also

had units interior also doing primary search to make sure

the fire didn't get any void spaces and damaged the

interior

So there were no interior damages from assessment we saw

only rooftop operations that conducted the show we had uh

mainly roof damage

Hold on I can't

OK go ahead

Good

All right

Um I actually lived downtown heard all the fire came

outside started to smell some of that smoke

I smell like a regular bonfire like a scent to

it

And when the crews were on scene did they smell

any natural gas Did they smell anything weird on the

rooftop at all No only when the uh the incident

commander and the units got out on top of the

roof is when they realized that there was a natural

gas feed

Because when the first time uh hand lines were open

they realized the fire wasn't going out so it's a

natural gas feed so they actually went to operations to

contain the natural gas and request the natural grass be

cut

So any initial signs like immediate signs of what could

have caused the fire when they got on the scene

Not that moment no

And you have any sense of the extensive damage to

the convention roughly what I know of as of today

the rooftop roughly $2 million in damage just on the

rooftop alone

Yeah I mean this is this is a huge center

that hosts a lot of events

Where does the investigation stand right now What are you

doing today to ensure that it's safe for future Well

let's turn to the city building engineers

The Raleigh Fire Department's main concern was containing and extinguishing

the fire and that's turn over the building

We hear a lot about with insti curls and high

rises how does the fire department train for these rooftop

events Can you talk a little bit more about the

drain That's a great question

We train on high rise scenarios throughout our our year

We know that this city is changing developing quickly and

we're not growing out we're growing up

So therefore we have the necessary equipment and personnel to

train

The truck that you just saw leave the aerial truck

is designed for high rise rescue

So we train roughly monthly on high rise scenarios just

like what you saw

So you said city engineers are gonna be the ones

who are determining whether it's safe but what are your

what are your crews doing here today

That's correct

My crews are not out there

That's building the city building engineers

They'll do a structural assessment and get that report to

the city as well

And then uh how do you make sure your fruits

are safe when they're when they're on a rooftop Sorry

I know that that it's going down right now

you know fighting a fire like this you're on a

roof

I'm sure there are concerns of structural collapse

How do you make sure that you're safe

Well we have safety also on location doingsessment 360 assessment

around the building while they're doing fire operations

There's a lot that goes into tactics and strategies but

at the same time we do a structural assessment

We know that we have to be on top of

a roof for a certain amount of time before the

roof could potentially compromise

So therefore we did cut membrane on the top of

the actual

Actual convention center and quickly realized there was a stable

platform so units were able to do 5 operations continuously

without the fear of collapse

That's correct

It was strictly rooftop

damage no interior damage whatsoever

Um like I said this could have easily been a

catastrophic event with a building of 500,000 square feet

So the men and women of the Raleigh Fire Department

Raleigh Police Department Wake County EMS did an excellent job

of getting that fire contained

And extinguished without minimal damage to the interior of the

building

How long did it take for the fire to get

under control 25 minutes from the time of dispatch yes

sir

It was raining last night

Did that impact your operations at all Not at all

Not at all

It was a cold night but so there was no

water issues like I said before we were speaking earlier

The fire department quickly got there and recognized this as

a high rise building and they connected to the fire

department connections went up to the floor below the fire

connected to the standpipes and went to the operational floor

of the roof

And had firefighter operations going on

61 personnel from how many different stations Roughly 3 alarms

uh you're looking at probably about 20+ stations

And the fire was started during construction is that That

that's still an investigation we don't know yeah

And it was was it primarily just the gas leak

that that we were when we saw those flames is

that all The flames you saw were fed by natural

gas feed yes yes

Yeah

Anything you think we're missing here that was really important

when we're talking about fighting this fire extinguishing it

From an operational standpoint like I said I think we

got a chance to see the whole gamut of what

it looks like on public safety from the 911 calls

to processing the call

Stations being dispatched response times and fire under control

That is a four wheel circle of what you see

when you say public safety from 911

It's not just fire

It takes a joint effort collaborative for many different departments

to make sure this is under control and we save

the city building

And state fire marshals were handling it or city fire

marshals City fire marshals and SBI both won CNS

It's crazy when you have a fire at a place

so public like the convention center that a lot of

people use and you all see fires every single day

Was this one a little different for you all Well

actually when I saw the actual page I was like

this can't be right but I quickly got on a

phone call and realized that it was a convention center

it was it was an actual working structure fire

I guess this just as serious as there was an

event there earlier that evening right I mean when you

You know a building that has so many people in

there

I mean what's the seriousness of something like this That's

a great question because if that building would have been

occupied we'd have 5 operations going with evacuations

So therefore we got on locations units did uh identify

that there were no occupants inside the building

Security uh confirmed that so we didn't have to do

any evacuations prior to fire operations being conducted

What do you anticipate to take place in the meeting

Check that

Well hopefully it's uh accolades of uh what our public

safety did uh each and every day we go out

and serve the community and I just want them to

know that the fire department did an excellent job which

they do that every day of performing to the highest

level

We provide the city of Raleigh with a professional level

of public safety

Y'all really responded quickly

I mean talking about a fire like that on the

top of the roof at night in the cold 25

minutes to get under control

That's that's

Response times are very efficient

The response times reduce risk and to be on a

location within 2 minutes the actual standard is 4 minutes

and 50+ seconds

They got there within 2 minutes so that's exceptional