The North Carolina Division of Motor Vehicles’ driver’s license offices on Wednesday were not able to process credit card transactions as payment of services.

“[The] DMV is working with NCDIT [North Carolina Department of Information Technology] to resolve the issue,” the North Carolina Department of Transportation posted to X on Wednesday afternoon. “All offices are accepting cash as an alternate form of payment.”

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A spokesperson for the state said the plan was to have the driver’s license offices to have the credit card payments to be working again by Thursday morning.

Earlier this month, a temporary moratorium took effect on the expiration of standard passenger-vehicle driver's licenses in North Carolina. It means some North Carolina residents will have two more years to renew their expired driver’s licenses under a new state law.

Customers are allowed to present expired class-C licenses for in-state driving privileges only if the expiration date is July 1, 2025, or later. 

The moratorium is in effect through Dec. 31, 2027, applies only to class-C licenses — used for standard passenger vehicles — and allows continued in-state driving privileges during the two-year period.

Expired licenses won’t be valid for any purpose other than establishing the license holder's driving privilege, including identification purposes and air travel, and may not be recognized by other states or federal entities. The moratorium does not apply to commercial driver licenses, or any licenses that are suspended, revoked or canceled.

For months, the state’s DMV offices has had long lines due in part to staffing shortages.

NCDMV spokesman Marty Homan said the agency has made several operational changes, including longer opening hours, some Saturday hours, and a new check-in system at some offices that allows walk-in customers to wait for a text in their cars, rather than outdoors. It also allows offices to let walk-ins know in the morning whether they'll be able to be helped that day.

Paul Tine took over as DMV commissioner in May, replacing Wayne Goodwin.

Goodwin had led the DMV since 2022.