Employees not surprised state will take over Vance DSS

An employee of Vance County Department of Social Services cited low morale, low pay and not enough staff to keep up with the workload.
Posted 5/14/2025, 9:36:15 PM Updated 5/15/2025, 12:58:05 PM

OUT WILL BE DAILY. WRAL NEWS IN

JOHNSTON COUNTY.

>> ALL RIGHT. WELL, WE THANK

YOU. NEW AT 5, WE'RE HEARING

FROM AN EMPLOYEE AT THE VANCE

COUNTY DEPARTMENT OF SOCIAL

SERVICES. THIS COMES AFTER THE

STATE ANNOUNCED IT WAS TAKING

OVER CHILD WELFARE AT THE

DEPARTMENT DUE TO WHAT

OFFICIALS ARE CALLING

CONCERNING SOCIAL WORK

PRACTICES. WR JUSTIN PATTERSON

JOINS US IN A STUDIO IN

DESTINY. THE EMPLOYEE SAYS THEY

ARE NOT SURPRISED TO HEAR THIS

NEWS. THAT'S RIGHT, JERROLD, I

DID SPEAK TO THE ENVOY OVER THE

PHONE, BUT WE'RE NOT SHARING

THEIR NAME OR PLAYING BACK ANY

PART OF THAT CONVERSATION.

>> THERE ARE SOME TAKEAWAYS

THAT I TOOK FROM THAT

CONVERSATION, THOUGH, LOW

MORALE, LOW PAY AND NOT ENOUGH

STAFF TO KEEP UP WITH THE

WORKLOAD. THE STATE DEPARTMENT

OF HEALTH AND HUMAN SERVICES

DETAILED SOME OF THOSE ISSUES

IN A LETTER TO THE COUNTY, THE

LETTER SAYS NCDHHS STARTED

INVESTIGATING THE DEPARTMENT

ALMOST A YEAR AGO. THAT'S WHEN

STATE OFFICIALS FOUND OUT ABOUT

A CASE THAT THEY SAY DIDN'T

FOLLOW THE LAW OR PROPER

POLICY.

>> THROUGH THE INVESTIGATION

INTO DHHS FOUND SEVERAL ISSUES

INCLUDING ASSESSMENTS THAT

DIDN'T ENSURE THE SAFETY OF

CHILDREN. NO CONTACT WITH

PARENTS AND CHILDREN HALF THE

TIME AND LACK OF DOCUMENTATION

TO SUPPORT CASE DECISIONS.

LATE LAST MONTH. THE STATE SAYS

IT SENT SOME OF ITS OWN STAFF

AND OTHER CONTRACTED EMPLOYEES

TO HELP SOME OF THOSE CASES AND

REACH OUT TO FAMILIES. WE

TALKED TO A WOMAN WHO WORKS ON

A STATE TASK FORCE TO PREVENT

CHILD ABUSE AND SUPPORT THEIR

SAFETY. SHE HAS NOTHING TO DO

WITH THIS INVESTIGATION AND

VANCE COUNTY BUT SHARED INSIGHT

ABOUT THE CHALLENGES SOCIAL

WORKERS FACE IN SMALLER

COUNTIES.

>> YOU DON'T SEE PEOPLE GOING

INTO THIS FOR THE MONEY.

THERE'S THIS IS NOT A LUCRATIVE

TYPE JOB. PEOPLE GO INTO THIS

BECAUSE THEY CARE DEEPLY.

THEY WANT TO MAKE A DIFFERENCE.

BUT WHEN YOU HAVE THIS CONSTANT

STRUGGLING IN A COUNTY WHERE

YEAR YOU HAVE A RECRUITMENT AND

RETENTION ISSUES AND MEANS THAT

PEOPLE THAT ARE LEFT ARE

CARRYING HIGHER CASE LOADS AND

THEY'RE STRUGGLING.

>> THE DIRECTOR WAS ALSO

REMOVED FROM HER CHILD WELFARE

DUTIES AS A RESULT OF THIS

INVESTIGATION. SANDI WEBER HAD

ONLY BEEN IN THE POSITION SINCE

OCTOBER. THE LETTER STATES,

QUOTE, SHE HAS NOT EXHIBITED

THE LEADERSHIP NECESSARY TO

STABILIZE CHILD WEL WELFARE IN

THE COUNTY AND TO ADDRESS OTHER

CHALLENGES THAT EXIST IN THE

AGENCY. IN A STATEMENT THE

COUNTY MANAGER SAID, QUOTE,

THIS ISN'T ABOUT STEPPING BACK.

IT'S ABOUT MAKING SMART CHANGES

TO HELP US SERVE THE COMMUNITY

EVEN BETTER. SHE DECLINED MY

REQUEST FOR AN INTERVIEW SAYING

SHE HAD NO FURTHER COMMENT.

I ALSO REACHED OUT TO ALL OF

THE COUNTY COMMISSIONERS, ONLY

ONE RESPONDED TO DECLINED MY

REQUEST FOR AN INTERVIEW AS

WELL. THE STATE SAYS THAT

THERE'S SIGNIFICANT WORK TO

BE DONE TO PROTECT VANCE COUNTY

CHILDREN AND BRING THE

DEPARTMENT BACK INTO

COMPLIANCE. THANK YOU, DESTINY.

THE BUREAU'S DOCUMENTARY UNIT

RECENTLY RELEASED BROKE IN

FOSTER CARE IN NORTH CAROLINA

EXPOSED MAJOR FLAWS IN HOW

CASES ARE HANDLED.