Riding the bus a hit-or-miss experience for carless folks in the Triangle

Reliability is spotty in the Triangle for those without a car and dependent on bus services to get to their destination.
Posted 4/24/2023, 10:24:31 PM Updated 4/25/2023, 12:58:15 AM

ON YOUR TV OR STREAMING DEVICE.

>> FASTER BUS SERVICE IS COMING

TO RALEIGH. REGIONAL RAIL IS IN

THE PLANNING PHASES AND THE DOT

HAS ITS EYES ON MORE THAN 20

MAJOR ROAD PROJECTS RIGHT NOW,

PUBLIC TRANSIT IS MAKING A

REBOUND POST KEPT A

POST-PANDEMIC TONIGHT. WRO

STILL FISHER INVESTIGATES.

HOW REALISTIC IS IT TO BE

CARLOSS IN THE TRIANGLE?

>> WE ARE PUTTING THE PA SYSTEM

TO THE TEST GO WILDLY IS FREE.

ALL YOU DO IS WALK ON SOME

RIDERS SAY IT'S VERY

CONVENIENT, BUT MANY OTHERS SAY

THE BUSES ARE TOO SLOW AND

OFTEN NOT ON TIME.

>> CONSTANT CAN JUST YET AND

CONSTANT CONSTRUCTION

SIGNS OF THE TRIANGLE'S

CONSTANT GROWTH. 64 PEOPLE ARE

MOVING HERE. EVERY SINGLE DAY.

WE CANNOT BUILD MORE ROADS TO

GET OUT OF CONTEST.

>> FOR RALEIGH'S MAYOR, THE

SOLUTION IS EXPANDING PUBLIC

TRANSIT. THEY NEED.

>> FREQUENCY

AND RELIABILITY.

>> BUT RIGHT NOW, FREQUENCY

IS LOW WITH WAIT TIMES FROM

15 MINUTES TO ONE HOUR AND

RELIABILITY. WELL, AS THE BUS

USUALLY ON TIME

>> NO, IT'S NOT. THAT WORKS.

GREAT FOR ME. RIGHT? HAD TO GET

TO WORK AT A CERTAIN TIME.

WOULD YOU FEEL CONFIDENT THAT

YOU WILL GET?

>> THE TIME IS 06:25AM. AND

WRAL, PRODUCER PICTURED STRONG

IS PUTTING THE SYSTEM TO THE

TEST. HE NEEDS TO GET HIS

DAUGHTER TO DAYCARE AND THEN

GET TO WORK.

FROM HIS HOME IN NORTH RALEIGH,

THE CLOSEST BUS STOP IS NEARLY

2 MILES AWAY. IT WAS QUICKER

TO WALK 3 MILES STRAIGHT TO

THE DAYCARE HAVING TO DO THIS

TO AND FROM WORK. WITH 2 HUGE

TASK. THE TIME IS NOW 7.25.

HE WAITS 20 MINUTES AT THE BUS.

STOP FOR A 30 MINUTE RIDE OUT

HOUSE. THAT'S WHERE HE

TRANSFERS TO A SECOND BUS RIDES

TO WORK AT 09:00AM A 2

AND-A-HALF HOUR JOURNEY THAT

TYPICALLY TAKES 45 MINUTES

DRIVING. IT WASN'T THE.

>> THE BUS. THAT WAS THE PART

OF THE EXPERIENCE THAT I

WOULDN'T WANT TO REPEAT WAS

GETTING TO THE BUS WITHOUT A

CAR.

>> LIKE MANY BUS RIDERS.

WRAL REPORTER SHELLEY JACKSON

DOESN'T OWN A CAR. I DIDN'T

HAVE TO WORRY ABOUT PARKING.

>> THAT GAS PRICES ABOUT CAR

PAYMENTS. BUT SHE QUICKLY

LEARNED RELIABILITY IS SPOTTY.

>> EVEN WITH APPS TO TRACK THE

ARRIVAL OF BUSES. THERE IS A

SUPPOSED TO BE A BOSS NEVER

SHOWED UP.

>> AND THEN THIS IS GOING TO

COME IN 20 MINUTES. AND THEN IT

ACTUALLY CAME IN 15 MINUTES.

SO IT WAS NOT REALLY RELIABLE.

>> THE LATEST DATA SHOWS GO.

RALEIGH HAS AN 84% ON TIME

PERFORMANCE RATE GO DUEHREN.

85% GO TRIANGLE. 83% GO CARRY

MUCH BETTER AT 95% REQUIRES A

LOT OF PLANNING.

>> ITS RIDERSHIP.

>> IS ON THE REBOUND, BUT FEWER

PEOPLE ARE RIDING THE BUS NOW,

THEN BEFORE THE PANDEMIC.

BILL, RALEIGH RIDERSHIP IS UP

18% AND GO. DURHAM IS UP 20%

IN THE LAST YEAR.

>> BUT COMPARED WITH 2019 GO,

RALEIGH IS STILL DOWN. 16% AND

GO. DURHAM IS DOWN 14%. I WISH

THEY HAD ABOUT THE 24 HOUR BUG.

YOU KNOW, LIKE NEW THE BY 2025.

RALEIGH WILL HAVE ITS FIRST

BUS RAPID TRANSIT LINE ON NEW

BERN AVENUE WITH SERVICE.

EVERY 10 MINUTES. 3 MORE BRT

LINES WILL BE BUILT OVER THE

NEXT 12 YEARS. MEANWHILE, GO

TRIANGLE IS EXPLORING A 40 MILE

COMMUTER RAIL LINE FROM CLAYTON

TO WE HAVE TO BE FULLY

COMMITTED TO REGIONAL RAIL.

ADVOCATES SAY FASTER MORE

RELIABLE PUBLIC TRANSIT.

WE'LL GET PEOPLE TO WRITE

INSTEAD OF DRIVE. SO IF YOU

THINK ABOUT THIS COMING EVERY 6

TO 10 MINUTES, YOU KNOW THAT

YOU DON'T HAVE TO WAIT.

>> FOR THE BUS TO RIGHT.

>> AND THE BUS DRIVER SHORTAGE

IS ALSO IMPACTING THE FREQUENCY

OF THESE ROUTES. GO, RALEIGH,

GO DURHAM AND GO TRIANGLE ARE

LOOKING TO FILL A COMBINED.

77 DRIVER POSITIONS. I'M JOE