Water problems persist in Franklin County's Lake Royale
100 MILLION FOR VACCINE.
RESEARCH. IT ALSO INCLUDES
EXPLORING TEMPORARY IMPORT
OPTIONS TO PROBLEMS CONTINUE
FOR PEOPLE WHO DEPEND ON A
LOCAL COMPANY FOR THEIR WATER 3
MONTHS AGO IN EARLY DECEMBER,
WE TOLD YOU ABOUT OUTAGES,
BOYLE ODOR ORDERS THAT IS.
>> AND LOW WATER PRESSURE IN
THE LAKE ROYALE COMMUNITY.
DESPITE PROMISED FIXES, PEOPLE
THERE SAY THE TOP TROUBLES
CONTINUE WRAL'S HEIDI KIRK
BROUGHT THE ONGOING CONCERNS TO
THE WATER COMPANY IT'S NOT
BRING 3 MONTHS AGO. JENNIFER
HAMER SACK WELCOMED US INTO
HER HOME AT LAKE ROYALE FOR
BUYING CONSTANT WATER TO DRINK.
AND 2.
>> WASH HANDS AND ANYTHING THAT
WE HAVE TO HAVE WON THE WATERS
OUT SINCE OUR LAST REPORT, MORE
THAN 10 PEOPLE REACHED OUT TO
US WITH STORIES JUST LIKE HERS.
ONE OF THOSE WAS MITCH
MACINTYRE. CAMPAIGNS CAN
SHOWER, CAN'T COOK. HE SHOWED
US THE COMMUNICATION FROM THE
WATER COMPANY REDBIRD EVERY
TIME THERE'S AN OUTAGE OR A
BOIL ORDER. THAT WAS THE LAST
ONE THAT WAS LIFTED THAT BACK
ON THE 6TH A FEBRUARY SINCE HE
MOVED HERE IN 2018. HE SAYS
THERE'S BEEN TOO MANY ISSUES
TO COUCH REALLY CAN'T SLEEP AT
NIGHT. SOMETIMES I STAY UP.
TURN ON THE FAUCET. SOME OUT IN
MY BATHROOM.
>> WELL, IN THE BED HOPING THAT
I'M HERE IN THE MIDDLE. LIKE
WHEN WE REACHED OUT TO RED BIRD
FOR THE FIRST TIME, THEY DIDN'T
IMMEDIATELY GET BACK WITH US.
WHEN WE FOLLOWED UP THIS TIME,
THEY SENT AN E-MAIL BLAMING AN
AGING SYSTEM THAT WAS ALREADY
IN PLACE WHEN REDBIRD ACQUIRED
THE COMPANY IN 2023.
>> THEY ALSO SAY THEY'RE
WORKING ON REPAIRS TO THAT
INFRASTRUCTURE SAYING, QUOTE,
THIS WORK WILL BE CARRIED OUT
INCREMENTALLY WITH ACTIVE
IMPROVEMENTS TAKING PLACE
THROUGHOUT THE ENTIRE TIMELINE.
MCINTYRE SAYS THINGS HAVEN'T
GOTTEN BETTER. SO WE ASKED THE
COMPANY ABOUT A TIMELINE FOR
WHEN CUSTOMERS MAY SEE
IMPROVEMENTS. A SPOKESPERSON
SAYS IT WILL VARY BECAUSE IT'S
A PHASED APPROACH. SO SOME WILL
SEE IMPROVEMENTS QUICKLY AND
OTHERS WON'T SEE THEM UNTIL THE
PROJECT IS FULLY COMPLETE.
NOW, WE ALSO REACHED OUT TO
OFFICIALS HERE IN FRANKLIN
COUNTY ABOUT THOSE CONCERNS.
THEY DO SUPPLY THE WATER TO
REDBIRD. BUT THEY SAY WHEN IT
COMES TO ADDRESSING ANY OF
THOSE CONCERNS THAT SHOULD GO
TO THE COMPANY DIRECTLY.
HEIDI KIRK, WRAL, NEWS IN
FRANKLIN COUNTY.
THE SPOKESPERSON FOR RED BIRD
SAYS THE INFRASTRUCTURE REPAIRS