Water Bill
Information about water usage charges
Latest stories
-
Raleigh water bills to include extra charge if paid by card or digital wallet starting Sept. 1
The city of Raleigh said water bills will include a 3% processing fee if its paid with a card or digital wallet. People that pay directly using their bank account, cash or check won't see the extra charge.
-
A water bill hike is coming to Holly Springs, the town says it's necessary for future growth
Holly Springs residents can expect a 12% increase to their water bill starting Monday.
-
Falls Lake water supply unchanged, 1 user fined for water use as drought wears on
The water supply at Falls Lake remained unchanged this week, despite the rainfall the area received.
-
Raleigh issues 92 water restriction warnings in one week
The City of Raleigh issued 92 official warnings to Raleigh water customers last week for violating water restrictions, bringing the total number of warnings issued since the restrictions took effect on April 20 to 102.
-
City of Raleigh resuming water disconnections after five-month pause
The city put late fees and water disconnections on pause after it implemented a new payment portal for residents. For some residents, like Efrem Gandy, it was a rude awakening.
-
Raleigh water users see higher bills this month due to vendor issue
WRAL's Carly Haynes asked the utility service what led to the hike, and what the city is doing to make it right.
-
Raleigh residents ask for answers, change after spike to water bills
Raleigh neighbors who tap into the city’s utility services may have noticed higher water bills this month, despite the same usage.
-
Raleigh Water customers will see increase in utility bills effective July 1
Raleigh Water customers will see an increase in their utility bills beginning July 1.
-
Water rates increasing in Chatham County
Starting March 1, water rates in Chatham County will increase by 10% for more than 11,000 water utilities customers.
-
Cary residents raise water quality concerns after reporting black slime, specks
A Cary resident has discovered black slime around her faucets, raising concerns about water quality. Others voiced concerns on social media, posting photos of black specks floating in the water. While the town's utilities department has assured residents that the water is safe, the incident has sparked wider discussions about water regulations.
-
How they voted: NC congressional votes for the week ending July 11
A look at how North Carolina members of Congress voted during the previous week.
-
Lead water pipes need to be replaced nationwide. NC small towns are struggling with the cost
The United States Environmental Protection Agency (EPA) wants to replace more than 9 million lead water pipes across the country, but it's a large lift for some small towns like Mount Olive.
-
Water shortage advisory issued in Johnston County
Thousands of people are under a water shortage warning in Johnston County.
-
40,000 asked to limit water use; residents worry infrastructure not keeping up with growth in Johnston County
Thousands of Johnston County water customers are under a water shortage advisory.
-
Raleigh cutting water to hundreds every week because of unpaid bills
Local residents and businesses owe Raleigh millions of dollars in unpaid water bills, and the city is shutting off the tap for about 1,000 accounts each week because of it.
-
New NC utility cutoff rules explained
Large companies like Duke Energy still can't shut off the power. Municipalities and co-ops have to offer six-month payment plans.
-
Utilities offering payment plans to customers behind on bills
An order protecting North Carolinians from incurring late fees on their utility bills and having their services shut off expires at the end of the month.
-
Lawmakers OK emergency funds for small towns that can't pay utility bills
State lawmakers have approved legislation to help small, rural towns struggling to maintain their aging water and sewer systems.
-
'32,000 gallons for one month': Harnett County residents frustrated with wrong water bills
Harnett County residents had a chance to sound off on Monday night after receiving higher-than-normal water bills, some as high as $49,000.
-
The best ways to save money on your water bill
The biggest energy expense in a home is its heating and cooling, but the second biggest is water. Heating water for laundry, washing dishes and bathing can rack up high bills, but there are simple things renters and homeowners can do to decrease those numbers.
-
'I hate being ripped off:' Aqua NC customers oppose rate increase after years of brown water
Customers of Aqua North Carolina gathered in Raleigh to protest a price increase after years of complaints about water that is often brown and unusable.
-
Wake residents fed up with brown water banding together to oppose possible rate increase
Many northern Wake County residents tired of brown water that looks undrinkable, stains sinks and bathtubs and ruins clothes and appliances said they don't believe they should have to pay more for it.
-
Wake County residents could be paying more for their water next year
Starting next year, Wake County residents could be paying more on their water bills.
